Delta Trust & Compliance Center

Privacy Policy

Privacy governance, subscriber data protection, and statutory log retention policies of Delta Software & Communication Limited.

Delta Software & Communication LimitedBTRC Regulated ISPEffective: 2026
Data Monetization

Zero Data Sale

We never sell, rent, or trade your subscriber records

Browsing Privacy

No Payload Logs

Private browsing history and packet content are never recorded

Checkout Security

PCI-DSS Safe

Zero card/PIN storage; processed via SSLCOMMERZ

Statutory Audit

BTRC Compliant

IP assignment timestamps retained strictly per telecom regulations

Data Protection Standards:

Strict adherence to BTRC subscriber data privacy guidelines
Confidentiality embedded in all NOC operational processes
Regular audits of internal database access controls

Delta Software & Communication Limited (referred to as "Delta") is committed to protecting the privacy, confidentiality, and data sovereignty of our broadband subscribers across Bangladesh.

This Privacy Policy outlines how Delta collects, processes, and safeguards personal credentials and technical records when you use our high-speed fiber broadband, customer self-care portals, or payment services.

Delta operates strictly under the regulatory oversight of the Bangladesh Telecommunication Regulatory Commission (BTRC) and the Cyber Security Act 2023.

Data Protection Standards:

IP allocation & session connection timestamps logged
Hardware MAC address bound for port security
ZERO private browsing history or payload recording

When you connect through our optical network, carrier-grade gateway routers automatically log network identifiers including assigned dynamic or static public IPv4/IPv6 addresses, MAC addresses of the registered ONU/ONT, session login/logout timestamps, and total bandwidth volume consumed.

Delta unequivocally DOES NOT inspect, log, or record the private packet payloads, encrypted web browsing histories, or confidential online conversations of subscribers.

Data Protection Standards:

Zero commercial data selling or renting
No sharing with third-party advertising networks
Confidentiality guaranteed across all subscriber records

Delta Software & Communication Limited maintains an absolute and unwavering policy: We NEVER sell, rent, lease, or trade subscriber contact records, usage metrics, or identities to advertising brokers or commercial data aggregators.

Your information remains confidential within Delta’s firewalled systems and is never used for unsolicited third-party telemarketing.

24/7 Regulatory & Billing Assistance

Need Clarification on Our Service Terms?

Our Network Operations Center (NOC) and Customer Care team are at your service 24/7 across Bangladesh. Reach out for subscription agreements, outage compensation claims, or billing adjustments.

Delta Software & Communication Limited

Nationwide Internet Service Provider (BTRC Licensee)

Borak Unique Heights (Level-8), 117, Kazi Nazrul Islam Avenue, Dhaka- 1217.
noc@deltasoftwareandcommunication.net
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